Effective Date: 22/03/2024

Introduction

Welcome to Al Hidaayah Mart’s e-commerce platform for all your food-related needs and services. These Terms and Conditions are designed to ensure a smooth and enjoyable experience for all users. By using our services, you agree to abide by these terms. If you do not agree, kindly refrain from using our platform.

Account Registration

To access certain features, creating an account is necessary. You are responsible for maintaining the confidentiality of your account details and ensuring accuracy during registration.

Ordering and Payment

Order Placement: When you place an order, you’re making a purchase offer which we may accept or reject.

Pricing and Payment: Prices are subject to change, and payment is required at the time of purchase. Various payment methods are accepted for your convenience.

Cancellation and Refunds: Refer to our policies for information on cancellations and refunds.

Delivery and Returns

Delivery: We strive to deliver orders promptly, but specific times cannot be guaranteed.

Returns: Check our Return Policy for details on returns and exchanges.

Use of Our Services

Please use our services responsibly and lawfully, refraining from any unauthorized or illegal activities.

Intellectual Property

Respect intellectual property rights when using our platform.

Limitation of Liability

We are not liable for any indirect or consequential damages related to the use of our services.

Termination

We reserve the right to terminate access to our services as deemed necessary.

Privacy

Your privacy matters to us. Please review our Privacy Policy for details on data collection and usage.

Changes to Terms and Conditions

Periodic updates to these terms will be posted on our website. Please check back regularly for any changes.

Contact Us

For any questions or concerns about these terms, feel free to reach out to us at Al Hidaayah Mart.

Thank you for choosing Al Hidaayah Mart. We are committed to providing you with top-notch food products and services.